eSIM Guide

eSIM GUIDE

Install Your eSIM With Ease

Learn how to check eSIM compatibility, install your RoamConnect travel eSIM, and activate mobile data on supported phones, tablets, and cellular computers.

Choose Your Device

Apple iPhone

Most recent iPhone generations support eSIM, with availability depending on the exact model and region.

Common supported models: iPhone XR, XS, XS Max and later generations, including iPhone 11, 12, 13, 14, 15, 16, 17 and newer supported models.

How to Install

  • Open Settings → Cellular or Mobile Data.
  • Select Add eSIM or Add Cellular Plan.
  • Choose the QR code option and scan your RoamConnect QR code.
  • Follow the on-screen instructions to complete installation.
  • Select the RoamConnect line for cellular data when required.

Before You Start

Connect to Wi-Fi during installation when required and make sure your iPhone is carrier-unlocked where applicable.

Samsung Galaxy

Many recent Samsung Galaxy smartphones and selected Galaxy tablets support eSIM. Availability can vary by model, country, and carrier.

Common supported families: Galaxy S20 series and newer supported S-series models, selected Galaxy Z Fold and Z Flip devices, and selected Galaxy A-series and Galaxy Tab models.

How to Install

  • Open Settings → Connections → SIM Manager.
  • Select Add eSIM.
  • Choose the QR code option.
  • Scan the RoamConnect QR code.
  • Complete the installation and select your preferred mobile data SIM.

Important

Samsung eSIM availability may differ between regional variants. Check your exact model and local eSIM support before purchasing.

Google Pixel

Google Pixel devices support eSIM on many models, subject to device generation, carrier, and regional compatibility.

Common supported models: Pixel 4 and later generally support eSIM, while older Pixel models may have carrier or regional limitations.

How to Install

  • Open Settings → Network & internet → SIMs.
  • Select Add SIM.
  • Choose Set up an eSIM.
  • Scan the RoamConnect QR code when prompted.
  • Follow the setup instructions and select your data preference.

Important

Some older Pixel variants have carrier or country restrictions. Confirm compatibility for your exact device before installation.

Other Android Devices

Selected devices from Motorola, Xiaomi, Huawei, OPPO, HONOR, OnePlus and other manufacturers may support eSIM.

Compatibility varies: eSIM support can depend on the exact model, regional version, firmware, carrier configuration, and market.

How to Check

  • Open your device's Settings.
  • Look under Mobile Network, SIM Manager, Cellular or a similar menu.
  • Look for an option such as Add eSIM or Add Mobile Plan.
  • Check whether your device provides an EID in device information.

Before Purchase

Always verify the exact regional model with the device manufacturer or carrier before purchasing an eSIM plan.

Tablets & Cellular Devices

iPad

Selected iPad models with cellular connectivity support eSIM. Wi-Fi-only iPad models do not provide cellular eSIM functionality.

Common supported families: selected iPad Pro, iPad Air, iPad mini and iPad models with Wi-Fi + Cellular capability.

Installation

  • Open Settings → Cellular Data.
  • Select Add eSIM or the relevant cellular setup option.
  • Scan the RoamConnect QR code.
  • Complete the activation steps displayed on your iPad.

Windows Cellular PCs

Selected Windows laptops and tablets with LTE or 5G cellular hardware may support eSIM.

Examples: selected Microsoft Surface devices with LTE Advanced or 5G and compatible Windows cellular hardware.

How to Check

  • Open Settings → Network & internet → Cellular.
  • Check whether an eSIM option is available.
  • Use the available mobile network or eSIM setup flow.
  • Follow the device instructions to add the mobile data plan.

Important

A standard Wi-Fi-only laptop cannot use an eSIM unless it has compatible cellular hardware.

Compatibility Can Depend on More Than the Device Name

eSIM support may vary by exact model, country or region, carrier configuration, software version, and whether the device is carrier-unlocked. A device listed as eSIM-compatible may not support every eSIM service in every market. Always check your exact device before purchase and installation.

01 — CHECK

Verify Compatibility

Confirm your exact device model supports eSIM.

02 — PURCHASE

Choose a Plan

Select the destination and data plan you need.

03 — RECEIVE

Get Your QR Code

Receive your digital eSIM installation details.

04 — INSTALL

Scan & Install

Use your device settings to add the eSIM.

05 — CONNECT

Activate Data

Set the eSIM as your travel data line when required.

Quick Compatibility Checklist

Before purchasing your RoamConnect eSIM, make sure your device meets the basic requirements below.

eSIM Supported Compatible Model Correct Region Carrier Unlocked Cellular Enabled Wi-Fi Available for Setup

Need Help With eSIM Setup?

If you are unsure about device compatibility, installation, activation, or your RoamConnect eSIM order, our support team can help you with the next steps.

Contact Support