Your Privacy Matters
This Privacy Policy explains how RoamConnect Shop may collect, use, store, and protect information when you browse our website, purchase a travel eSIM, or use our services.
Information We Collect
We may collect information such as your name, email address, billing details, order information, device or eSIM-related information, and information you provide when contacting support.
Order Information
Information submitted during checkout may be used to process your order, deliver your digital eSIM details, provide activation instructions, manage your account, and provide order-related support.
Payment Information
Payment transactions may be processed through third-party payment providers. We may receive transaction-related information necessary to confirm and manage your purchase, but payment credentials may be handled directly by the applicable payment provider.
How We Use Information
Information may be used to provide eSIM products, process orders, deliver digital products, respond to requests, maintain website functionality, prevent fraud, improve services, and comply with applicable legal requirements.
eSIM Delivery
Your email address may be used to deliver eSIM information, QR activation details, setup instructions, order confirmations, and other information required to provide the purchased service.
Cookies & Website Data
Our website may use cookies and similar technologies to support essential functionality, remember preferences, improve website performance, understand usage, and help maintain website security.
Third-Party Services
We may rely on selected third-party providers for services such as payment processing, website hosting, analytics, email delivery, security, and digital product fulfillment. These providers may process information only as necessary to provide their services.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. No online system can guarantee absolute security.
Data Retention
Personal information may be retained only for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, meet legal obligations, or fulfill other legitimate business purposes.
Your Privacy Rights
Depending on applicable law, you may have rights to access, correct, restrict, object to, or request deletion of certain personal information. Requests may be subject to identity verification and applicable legal limitations.
International Data Processing
Because RoamConnect serves international travelers and may use global service providers, information may be processed in countries different from your country of residence, subject to applicable privacy and data protection requirements.
Policy Updates
We may update this Privacy Policy when our services, technology, legal requirements, or data practices change. The latest version published on this page will apply to information handled under the updated policy.
Information Used for Clear Purposes
We aim to collect and use information that is relevant to providing our eSIM services, processing transactions, supporting customers, maintaining security, and operating our website.
Need Help With Your Privacy Request?
If you have a question about your personal information, privacy rights, or how your information is handled, our support team is available to assist.
Contact RoamConnect →